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SPRTechnote


DWA: 'Sorry we are unable to process your request...' using Spell Check

Technote Number: 1179725


Problem:
This issue was reported to Quality Engineering and is fixes in Domino Web
Access (DWA) 6.0.5 and 6.5.3. This issue is under investigation for DWA 7.x.

Excerpt from the Lotus Notes and Domino Release 6.0.5 and 6.5.3 MR fix lists
(available at http://www.ibm.com/developerworks/lotus/):

Editor
SPR# ARUI5X6NYY - Error "Sorry we are unable to process your request...." was
displayed after trying to use Spell Check. User had "Plain Text" selected as
the option for "When sending mail, set format to" (located in the Domino Server
Configuration Document - iNotes Web Access tab). This problem has been fixed in
6.5.3. This SPR was a regression introduced in 6.5.

To workaround this issue in versions prior to 6.5.3, follow these steps:

1. Open the server's Configuration document.
2. Select the Domino Web Access tab.
3. Under the "Mail" section, change the setting for "When Sending Mail, Set
Format To" Let User's Decide.
4. Restart HTTP.
More >





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