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SPRTechnote


Domino Administrator Crash with "Handle Out of Range" when Using Domino Upgrade Services

Technote Number: 1095364


Problem:
This issue was reported to Lotus software Quality Engineering and has been
addressed in Domino 6.0.3 and Domino 6.5.

Excerpt from the Lotus Notes and Domino Release 6.0.3 MR fix list (available at
http://www.lotus.com/ldd):

Migration
SPR# MMOI5FD6N5 - Fixed a memory initialization issue that could cause the
Admin client to crash during Exchange user migration.


As a workaround in previous releases, use a Domino Administrator R5 client and
its Domino Upgrade Services to perform the migration from Microsoft Exchange to
the Domino 6 server. Also, in one particular case, the client crash did not
occur if the Domino server was not running.

Additional information:


NSD file

The diagnostic file from the crash shows the thread stack below.
############################################################
### FATAL THREAD 1/12 [ NLNOTES:0418:0638]
### FP=0012c6f8, PC=6019581d, SP=0012c18c, stksize=1388
Exception code: c0000005 (ACCESS_VIOLATION)
############################################################
@[ 1] 0x6019581d nnotes._Panic@4+237 (6099f803,12d2a4,0,12c72c)
@[ 2] 0x60002421 nnotes._LockHandle@12+65 (ffffffff,12c728,12c734,12d2a4)
@[ 3] 0x60002357 nnotes._OSLockObject@4+23 (ffffffff,12d2a4,0,12d374)
@[ 4] 0x601fb3e8 nnotes._REGCreateAndFillTextList@20+40
(135,61aedc00,ffffffff,1)
@[ 5] 0x617848c6 nnotesws._CreateAndInitUserNote@8+278
(12d374,12d2a4,111,6177ded0)
@[ 6] 0x6177e589 nnotesws._DUSUsersDialog@16+1721 (f041c,0,0,135)
[ 7] 0x77e3a2b8 USER32.SetWindowPlacement+78 (6177ded0,f041c,111,8000000b)
[ 8] 0x77e16ae1 USER32.ScreenToClient+213 (6177ded0,f041c,111,8000000b)
[ 9] 0x77e24f54 USER32.CallWindowProcW+25 (6177ded0,f041c,111,8000000b)
@[10] 0x6118800c nnotesws.DlgCallDefWndProc+364 (f041c,1,0,111)
@[11] 0x61187d17 nnotesws.CommonDlgProc+2375 (1,111,8000000b,a0480)
@[12] 0x611873cc nnotesws._MainDlgProc@16+28 (f041c,111,8000000b,a0480)
[13] 0x77e3a2b8 USER32.SetWindowPlacement+78 (611873b0,f041c,111,8000000b)
[14] 0x77e28b55 USER32.CharPrevW+1001 (f041c,111,8000000b,a0480)
[15] 0x77e161ce USER32.IsWindowVisible+1225 (5b1c20,111,8000000b,a0480)
[16] 0x77e16864 USER32.SendMessageA+68 (f041c,111,8000000b,a0480)
@[17] 0x611e6120 nnotesws._SkinButtonWndProc@16+1712 (4a6b700,202,0,8002e)
[18] 0x77e3a2b8 USER32.SetWindowPlacement+78 (611e5a70,a0480,202,0)
[19] 0x77e145b1 USER32.TranslateMessageEx+1521 (12d7c4,0,77e2eb9d,12d7c4)
[20] 0x77e1a752 USER32.DispatchMessageW+11 (f041c,5b36e0,b0362,1)
[21] 0x77e3340b USER32.MessageBoxA+437 (f041c,b0362,10,1)
[22] 0x77e43f45 USER32.CheckRadioButton+317 (61180000,4f057d0,0,611873b0)
[23] 0x77e38b9b USER32.DialogBoxIndirectParamAorW+52
(61180000,4f057d0,b0362,611873b0)
[24] 0x77e3ea95 USER32.DialogBoxIndirectParamW+25
(61180000,4f057d0,b0362,611873b0)
@[25] 0x612215d2 nnotesws._FontAdjustDialogBox@20+914 (61180000,80a5e,b0362,0)
@[26] 0x6121e03e nnotesws.NEMDialogBoxCore+94 (61180000,a5e,6177ded0,0)
@[27] 0x612be098 nnotesws._NEMDialogBox@12+24 (61180000,a5e,6177ded0,111)
@[28] 0x617165d9 nnotesws.RegWorkstationDialog+1801 (b0362,111,0,b0372)
[29] 0x77e3a2b8 USER32.SetWindowPlacement+78 (61715ed0,b0362,111,80000008)
[30] 0x77e16ae1 USER32.ScreenToClient+213 (61715ed0,b0362,111,80000008)
[31] 0x77e24f54 USER32.CallWindowProcW+25 (61715ed0,b0362,111,80000008)
@[32] 0x6118800c nnotesws.DlgCallDefWndProc+364 (b0362,1,0,111)
@[33] 0x61187d17 nnotesws.CommonDlgProc+2375 (1,111,80000008,b0372)
@[34] 0x611873cc nnotesws._MainDlgProc@16+28 (b0362,111,80000008,b0372)
[35] 0x77e3a2b8 USER32.SetWindowPlacement+78 (611873b0,b0362,111,80000008)
[36] 0x77e16ae1 USER32.ScreenToClient+213 (ffff0269,b0362,111,80000008)
[37] 0x77e24f54 USER32.CallWindowProcW+25 (ffff0269,b0362,111,80000008)
@[38] 0x6118800c nnotesws.DlgCallDefWndProc+364 (b0362,0,0,111)
@[39] 0x61187d17 nnotesws.CommonDlgProc+2375 (1,111,80000008,b0372)
@[40] 0x612cfee3 nnotesws._PaneDlgProc@16+83 (b0362,111,80000008,b0372)
[41] 0x77e3a2b8 USER32.SetWindowPlacement+78 (612cfe90,b0362,111,80000008)
[42] 0x77e28b55 USER32.CharPrevW+1001 (b0362,111,80000008,b0372)
[43] 0x77e161ce USER32.IsWindowVisible+1225 (5a9988,111,80000008,b0372)
[44] 0x77e16864 USER32.SendMessageA+68 (b0362,111,80000008,b0372)
@[45] 0x611e6120 nnotesws._SkinButtonWndProc@16+1712 (4330554,202,0,b001d)
[46] 0x77e3a2b8 USER32.SetWindowPlacement+78 (611e5a70,b0372,202,0)
[47] 0x77e145b1 USER32.TranslateMessageEx+1521 (12e0f0,0,77e2eb9d,12e0f0)
[48] 0x77e1a752 USER32.DispatchMessageW+11 (b0362,5a9ca8,70272,1)
[49] 0x77e3340b USER32.MessageBoxA+437 (b0362,70272,1,1)
[50] 0x77e43f45 USER32.CheckRadioButton+317 (61180000,40c0780,0,611873b0)
[51] 0x77e38b9b USER32.DialogBoxIndirectParamAorW+52
(61180000,40c0780,70272,611873b0)
[52] 0x77e3ea95 USER32.DialogBoxIndirectParamW+25
(61180000,40c0780,70272,611873b0)
@[53] 0x612215d2 nnotesws._FontAdjustDialogBox@20+914 (61180000,80a5d,70272,0)
@[54] 0x6121e03e nnotesws.NEMDialogBoxCore+94 (61180000,a5d,61715ed0,0)
@[55] 0x612be098 nnotesws._NEMDialogBox@12+24 (61180000,a5d,61715ed0,0)
@[56] 0x61715e50 nnotesws._RegisterNewWorkstation@0+224 (8b9,12e6d8,b,12e3fc)
@[57] 0x6175d684 nnotesws.RegNewUSC+1652 (4002001f,0,12e970,616d2c15)
@[58] 0x6175cffe nnotesws._RegisterNewUserServerCert@4+14 (4002001f,12f320,0,0)
@[59] 0x616d2c15 nnotesws._DESKKFMCallMainDialog@16+1781 (4002001f,8b9,0,0)
@[60] 0x61640f5b nnotesws.CSession::Command+939 (11bc16c,12f320,4002001f,0)
@[61] 0x612c6c3b nnotesws.CSelectionManager::ProcessCommand+1179
(1,4002001f,0,0)
@[62] 0x612c664e nnotesws._ProcessWMCommand@8+174 (4002001f,0,12f7c0,12f7c8)
@[63] 0x61183d98 nnotesws._MainWndProc@16+4280 (70272,111,4002001f,0)
[64] 0x77e3a2b8 USER32.SetWindowPlacement+78 (61182ce0,70272,111,4002001f)
[65] 0x77e145b1 USER32.TranslateMessageEx+1521 (12f7c0,0,612202a9,12f7c0)
[66] 0x77e1a752 USER32.DispatchMessageW+11 (401000,134df8,133dbc,0)
[67] 0x0040156d NLNOTES (400000,0,133dbc,1)
[68] 0x00401dfa NLNOTES (134df8,60,7ffdf000,0)
[69] 0x77ea847c KERNEL32.ProcessIdToSessionId+381 (401cc6,0,c8,100)
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