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SPRTechnote

SPR # GHAN7KTJME fixed in 8.5.1 releaseRecommended Release (14.0)

Product Area: Admin Client Technical Area: Administration Client Platform: Windows


SPR# GHAN7KTJME - Sometimes we had a problem with the Admin client. When running the decommission server report, or other reports, depending on the overall environment configuration being just right, it was possible to crash. The crash stack was looking like this:

############################################################
### thread 1/28: [ NLNOTES: 0c0c: 0be4] FATAL THREAD (Panic)
### FP=0x00137644, PC=0x7c90eb94, SP=0x001375e0
### stkbase=0x00140000, total stksize=212992, used stksize=35360
### EAX=0x00136eb0, EBX=0x00000000, ECX=0x00130000, EDX=0x7c90eb94
### ESI=0x000005ec, EDI=0x00000000, CS=0x0000001b, SS=0x00000023
### DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000
Flags=0x00000297
############################################################
[ 1] 0x7c90eb94 ntdll.KiFastSystemCallRet+0 (5ec,493e0,0,137bcc)
[ 2] 0x7c802532 kernel32.WaitForSingleObject+18 (5ec,493e0,3,137de8)
@[ 3] 0x60048cf4 nnotes.OSRunExternalScript@8+1300 (12c,1)
@[ 4] 0x6004918a nnotes.FRTerminateWindowsResources+986 (1,0,1010,1)
@[ 5] 0x6004954f nnotes.OSFaultCleanupExt@24+895 (10a4dd8,1010,0,0,0,138118)
@[ 6] 0x600495da nnotes.OSFaultCleanup@12+26 (0,1010,0)
@[ 7] 0x6005a494 nnotes.OSNTUnhandledExceptionFilter@4+276 (139150)
@[ 8] 0x60005398 nnotes.Panic@4+520 (60bbfb17)
@[ 9] 0x60050d95 nnotes.LockMemHandle@12+37 (0,139180,13918c)
@[10] 0x60051436 nnotes.OSMemoryLock@4+22 (0)
@[11] 0x6193a381 nnotesws.CreateReportDocDatabases@24+1969 (302ae014,f02401d5,0,0,0,1394bc)
@[12] 0x61932794 nnotesws.DecommProcessAllDbs+292 (8c0e014,8c01322,8c01014,0)
@[13] 0x61937706 nnotesws.AnalyzeDecomSvr@4+374 (0)
@[14] 0x61937b19 nnotesws.DecommServerAnalysisInit@4+841 (8c01787)
@[15] 0x6191880c nnotesws.DecommSvrAnalysisDialog+380 (12085a,111,80000006,1089a)
[16] 0x7e418734 USER32.GetDC+109 (61918690,4085a,111,80000006)
[17] 0x7e418816 USER32.GetDC+335 (0,61918690,4085a,111)
[18] 0x7e41c63f USER32.IsWindowUnicode+161 (61918690,4085a,111,80000006)
[19] 0x7e41c665 USER32.CallWindowProcW+27 (61918690,4085a,111,80000006)
@[20] 0x616e6368 nnotesws.DlgCallDefWndProc+360 (4085a,1,0,111)
@[21] 0x616eaa56 nnotesws.CommonDlgProc+2502 (1,111,80000006,1089a)
@[22] 0x616ead0c nnotesws.MainDlgProc@16+28 (4085a,111,80000006,1089a)
[23] 0x7e418734 USER32.GetDC+109 (616eacf0,4085a,111,80000006)
[24] 0x7e423745 USER32.PrivateExtractIconExW+690 (0,616eacf0,4085a,111)
[25] 0x7e423591 USER32.PrivateExtractIconExW+254 (0,111,80000006,1089a)
[26] 0x7e4237bc USER32.DefDlgProcW+34 (4085a,111,80000006,1089a)
[27] 0x7e418734 USER32.GetDC+109 (7e42379a,4085a,111,80000006)
[28] 0x7e418816 USER32.GetDC+335 (0,7e42379a,4085a,111)
[29] 0x7e41b4c0 USER32.DefWindowProcW+388 (8ca720,111,80000006,1089a)
[30] 0x7e41b50c USER32.DefWindowProcW+464 (139e28,18,8ca720,111)
[31] 0x7c90eae3 ntdll.KiUserCallbackDispatcher+19 (8ca720,111,80000006,1089a)
[32] 0x7e42f3cc USER32.SendMessageA+73 (4085a,111,80000006,1089a)
@[33] 0x616f849b nnotesws.SkinButtonWndProc@16+1579 (1089a,202,0,d0022)
[34] 0x7e418734 USER32.GetDC+109 (616f7e70,1089a,202,0)
[35] 0x7e418816 USER32.GetDC+335 (0,616f7e70,1089a,202)
[36] 0x7e4189cd USER32.GetWindowLongW+295 (13a0a8,0,13a08c,7e42d99d)
[37] 0x7e418a10 USER32.DispatchMessageW+15 (13a0a8,0,8ca720,1)
[38] 0x7e42d99d USER32.IsDialogMessageW+219 (4085a,8d4760,fc04e8,1)
[39] 0x7e42dada USER32.CallMsgFilterW+302 (4085a,fc04e8,1,1)
[40] 0x7e42593f USER32.DrawStateW+498 (61680000,7b1b450,fc04e8,616eacf0)
[41] 0x7e425981 USER32.DialogBoxIndirectParamAorW+54 (61680000,7b1b450,fc04e8,616eacf0)
[42] 0x7e43204d USER32.DialogBoxIndirectParamW+27 (61680000,7b1b450,fc04e8,616eacf0)
@[43] 0x616e4acb nnotesws.FontAdjustDialogBox@20+859 (61680000,828c2,fc04e8,0,0)
@[44] 0x61693d64 nnotesws.NEMDialogBoxCore+148 (61680000,28c2,61918690,0)
@[45] 0x61693e18 nnotesws.NEMDialogBox@12+24 (61680000,28c2,61918690)
@[46] 0x61918b93 nnotesws.DecommissionServerAnalysis@8+67 (403ba,62220f78)
@[47] 0x6188e21e nnotesws.CAnalysisSubprogram::OnLaunchTool+350 (7340014,13eea8,7340014,3fb)
@[48] 0x61836597 nnotesws.CAdminTabSubprogram::WMNotifyControl+439 (7340014,13ee78,3fb,13ee78)
@[49] 0x6188d635 nnotesws.CAnalysisSubprogram::WMNotifyControl+213 (7340014,13ee78,3fb,13ee78)
@[50] 0x6183625e nnotesws.CAdminTabSubprogram::SubMessageProc+574 (7340014,454,3fb,13ee78)
@[51] 0x616c45b9 nnotesws.MainWndProc@16+7881 (403ba,454,3fb,13ee78)
[52] 0x7e418734 USER32.GetDC+109 (616c26f0,403ba,454,3fb)
[53] 0x7e418816 USER32.GetDC+335 (0,616c26f0,403ba,454)
[54] 0x7e41b4c0 USER32.DefWindowProcW+388 (86dd20,454,3fb,13ee78)
[55] 0x7e41b50c USER32.DefWindowProcW+464 (13e7e4,18,86dd20,454)
[56] 0x7c90eae3 ntdll.KiUserCallbackDispatcher+19 (86dd20,454,3fb,13ee78)
[57] 0x7e42f3cc USER32.SendMessageA+73 (403ba,454,3fb,13ee78)
@[58] 0x616d4e06 nnotesws.fsWndProc@16+630 (0,454,3fb,13ee78)
[59] 0x7e418734 USER32.GetDC+109 (616d4b90,40386,454,3fb)
[60] 0x7e418816 USER32.GetDC+335 (0,616d4b90,40386,454)
[61] 0x7e41b4c0 USER32.DefWindowProcW+388 (86ddd0,454,3fb,13ee78)
[62] 0x7e41b50c USER32.DefWindowProcW+464 (13e9e8,18,86ddd0,454)
[63] 0x7c90eae3 ntdll.KiUserCallbackDispatcher+19 (86ddd0,454,3fb,13ee78)
[64] 0x7e42f3cc USER32.SendMessageA+73 (40386,454,3fb,13ee78)
@[65] 0x616d4e06 nnotesws.fsWndProc@16+630 (0,454,3fb,13ee78)
[66] 0x7e418734 USER32.GetDC+109 (616d4b90,30394,454,3fb)
[67] 0x7e418816 USER32.GetDC+335 (0,616d4b90,30394,454)
[68] 0x7e41b4c0 USER32.DefWindowProcW+388 (868468,454,3fb,13ee78)
[69] 0x7e41b50c USER32.DefWindowProcW+464 (13ebec,18,868468,454)
[70] 0x7c90eae3 ntdll.KiUserCallbackDispatcher+19 (868468,454,3fb,13ee78)
[71] 0x7e42f3cc USER32.SendMessageA+73 (30394,454,3fb,13ee78)
@[72] 0x616d4e06 nnotesws.fsWndProc@16+630 (0,454,3fb,13ee78)
[73] 0x7e418734 USER32.GetDC+109 (616d4b90,403b2,454,3fb)
[74] 0x7e418816 USER32.GetDC+335 (0,616d4b90,403b2,454)
[75] 0x7e41b4c0 USER32.DefWindowProcW+388 (868518,454,3fb,13ee78)
[76] 0x7e41b50c USER32.DefWindowProcW+464 (13edf0,18,868518,454)
[77] 0x7c90eae3 ntdll.KiUserCallbackDispatcher+19 (868518,454,3fb,13ee78)
[78] 0x7e42f3cc USER32.SendMessageA+73 (403b2,454,3fb,13ee78)
@[79] 0x61697654 nnotesws.NEMSendNotificationExt@16+68 (403b2,106b6,692,13eea8)
@[80] 0x6180f2ee nnotesws.CToolsSubprogram::NotifyParent+190 (403b2,692,13ef48,6180f8b0)
@[81] 0x6180f698 nnotesws.CToolsSubprogram::WMNotifyControl+24 (7344814,106b6,6e,13f464)
@[82] 0x6180f8b0 nnotesws.CToolsSubprogram::SubMessageProc+432 (7344814,454,6e,13f464)
@[83] 0x616c45b9 nnotesws.MainWndProc@16+7881 (106b6,454,6e,13f464)
[84] 0x7e418734 USER32.GetDC+109 (616c26f0,106b6,454,6e)
[85] 0x7e418816 USER32.GetDC+335 (0,616c26f0,106b6,454)
[86] 0x7e41b4c0 USER32.DefWindowProcW+388 (8b1498,454,6e,13f464)
[87] 0x7e41b50c USER32.DefWindowProcW+464 (13f3dc,18,8b1498,454)
[88] 0x7c90eae3 ntdll.KiUserCallbackDispatcher+19 (8b1498,454,6e,13f464)
[89] 0x7e42f3cc USER32.SendMessageA+73 (106b6,454,6e,13f464)
@[90] 0x61697654 nnotesws.NEMSendNotificationExt@16+68 (106b6,106b8,692,13f490)
@[91] 0x6180c65c nnotesws.CToolsOD::NotifyParent+76 (7345014,692,7321014,0)
@[92] 0x6180e319 nnotesws.CToolsOD::ProcessClick+105 (7345014,8,0,a2)
@[93] 0x6176d3db nnotesws.CNEMListOD::ProcessClickUp+43 (7345014,7321014,0,a2)
@[94] 0x6176644e nnotesws.CNEMListHandler::HandleProcessClick+110 (7345014,7321014,0,a2)
@[95] 0x61766ec2 nnotesws.CNEMListHandler::HandleClickProcessing+722 (1,13f648,201,7345014)
@[96] 0x61772cc1 nnotesws.CNEMGestureHandler::ProcessMouse+337 (7345014,13f648,201,106ba)
@[97] 0x6176b2b6 nnotesws.CNEMListOD::ListODListWndProc+1862 (7345014,106ba,201,1)
@[98] 0x6176be57 nnotesws.ListODListWndProc@16+247 (0,201,1,a9000a)
[99] 0x7e418734 USER32.GetDC+109 (6176bd60,106ba,201,1)
[100] 0x7e418816 USER32.GetDC+335 (0,6176bd60,106ba,201)
[101] 0x7e4189cd USER32.GetWindowLongW+295 (13f7b0,0,13f7d0,616a6346)
[102] 0x7e418a10 USER32.DispatchMessageW+15 (13f7b0,1,70238,61680000)
@[103] 0x616a6346 nnotesws.NEMMainLoop@4+742 (4013d0)
@[104] 0x004019f7 NLNOTES.WinMain@16+1575 (616a3c70,0,16231d,0)
@[105] 0x00401ea9 NLNOTES.WinMainCRTStartup+389 (122fb0,7c90ee18,7ffde000,c03cce44)
[106] 0x7c816fd7 kernel32.RegisterWaitForInputIdle+73 (401d24,0,78746341,20)

We have fixed this problem.



APAR: LO44056
What is an APAR?


Last Modified on 12/06/2013





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