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SPR # NNAIBZV2VR fixed in 11.0.1 FP4; 12.0.1 releaseRecommended Release (14.0 FP1)

Product Area: Server Technical Area: Full-text indexing Platform: Cross Platform

SPR# NNAIBZV2VR - Server - Full Text Indexing - Fixed an issue where full text indexed database would sometimes stop indexing new documents. Symptom was an error in client status bar about "Highlights are not available; this document has been modified since being indexed" even though the document had not been modified since being indexed.
Once this issue occurred, newly added documents are not updated with the following message: Full Text message: This document number has already been used. Document number = 5318595, errcode = 1822

ServiceNow Case #:CS0200845
Last Modified on 09/14/2021

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