SPR

Technote

SPR# WWAG7P8QVW - We had an admin client crash when migrating from Exchange to Domino. This crash stack looked like this:

############################################################
### FATAL THREAD 1/37 [ NLNOTES: 10cc: 1610]
### FP=0x00139d20, PC=0x7c342969, SP=0x00139d14
### stkbase=00140000, total stksize=471040, used stksize=25324
### EAX=0x00000000, EBX=0x0000000a, ECX=0x00000001, EDX=0x00000037
### ESI=0x09c54ff7, EDI=0x09c55000, CS=0x0000001b, SS=0x00000023
### DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000 Flags=0x00010246
Exception code: c0000005 (ACCESS_VIOLATION)
############################################################
[ 1] 0x7c342969 MSVCR71.strncmp+20 (9c54ff7,3169b64,a,130000)
@[ 2] 0x031441ff nexchdus.ExtractHTMLFromRTF+431 (9c54a70,13a038,155,3170dfc)
@[ 3] 0x031446ee nexchdus.ExtractHTMLFromRTF+158 (13a690,a,710a6f1,0)
@[ 4] 0x03157510 nexchdus.AppendToNote+784 (139f30,710a6f1,0,13b2a8)
@[ 5] 0x031595eb nexchdus.ConvertMessages+2443 (710a6f1,0,0,13bb20)
@[ 6] 0x0315accb nexchdus.ProcessContainer+363 (aa6f288,22,710a6f1,0)
@[ 7] 0x0315b231 nexchdus.TraverseFolderList+1329 (1,8e1695c,13bb20,0)
@[ 8] 0x0315b303 nexchdus.TraverseFolderList+1539 (0,8e15dbc,13bc4c,0)
@[ 9] 0x0315b76b nexchdus.OpenExchMsgStore+507 (1,2ae7,13c4b4,0)
@[10] 0x0315c246 nexchdus.ConvertMailFile@24+1238 (8d,13c184,13c3b4,3169812,0,0)
@[11] 0x031425dc nexchdus.DUSConvertMailFile@24+412 (16e,13c4b4,13c3b4,15b,0,0)
@[12] 0x61d3b79c nnotesws.ConvertMailFile@24+332 (2ae7,6fff71a,6fff518,13cce4,0,0)
@[13] 0x61d372cd nnotesws.DoUserRegistration@8+1821 (260e06,1)
@[14] 0x61ccdaf4 nnotesws.RegWorkstationDialog+2260 (260e06,111)
[15] 0x7e418734 USER32.GetDC+109 (61ccd220,260e06)
[16] 0x7e418816 USER32.GetDC+335 (0,61ccd220)
[17] 0x7e42a013 USER32.IsWindowUnicode+161 (61ccd220,260e06)
[18] 0x7e42a039 USER32.CallWindowProcW+27 (61ccd220,260e06)
@[19] 0x61688fa8 nnotesws.DlgCallDefWndProc+360 (260e06,1)
@[20] 0x61688ba6 nnotesws.CommonDlgProc+2502 (1,111)
@[21] 0x616881dc nnotesws.MainDlgProc@16+28 (260e06,111,8000001a,260e40)
[22] 0x7e418734 USER32.GetDC+109 (616881c0,260e06,111,8000001a)
[23] 0x7e418816 USER32.GetDC+335 (0,616881c0,260e06,111)
[24] 0x7e42a013 USER32.IsWindowUnicode+161 (ffff094f,260e06,111,8000001a)
[25] 0x7e42a039 USER32.CallWindowProcW+27 (ffff094f,260e06,111,8000001a)
@[26] 0x61688fa8 nnotesws.DlgCallDefWndProc+360 (260e06,0,0,111)
@[27] 0x61688ba6 nnotesws.CommonDlgProc+2502 (1,111,8000001a,260e40)
@[28] 0x617f2cef nnotesws.PaneDlgProc@16+79 (260e06,111,8000001a,260e40)
[29] 0x7e418734 USER32.GetDC+109 (617f2ca0,260e06,111,8000001a)
[30] 0x7e423ce4 USER32.EnumDisplaySettingsA+637 (0,617f2ca0,260e06,111)
[31] 0x7e423b30 USER32.EnumDisplaySettingsA+201 (0,111,8000001a,260e40)
[32] 0x7e42309b USER32.RegisterLogonProcess+1320 (7f6af0,894100,8000001a,260e40)
[33] 0x7e42f40b USER32.SendMessageA+73 (260e06,111,8000001a,260e40)
@[34] 0x616e1ceb nnotesws.SkinButtonWndProc@16+1579 (260e40,202,0,c0025)
[35] 0x7e418734 USER32.GetDC+109 (616e16c0,260e40,202,0)
[36] 0x7e418816 USER32.GetDC+335 (0,616e16c0,260e40,202)
[37] 0x7e4189cd USER32.GetWindowLongW+295 (13d83c,0,13d820,7e4274ff)
[38] 0x7e418a10 USER32.DispatchMessageW+15 (13d83c,0,7f6af0,1)
[39] 0x7e4274ff USER32.IsDialogMessageW+219 (260e06,7f32f0,7e07be,1)
[40] 0x7e42763c USER32.CallMsgFilterW+302 (260e06,7e07be,1,1)
[41] 0x7e4249c4 USER32.GetCursorFrameInfo+460 (61680000,518df8c,7e07be,616881c0)
[42] 0x7e424a06 USER32.DialogBoxIndirectParamAorW+54 (61680000,518df8c,7e07be,616881c0)
[43] 0x7e43208d USER32.DialogBoxIndirectParamW+27 (61680000,518df8c,7e07be,616881c0)
@[44] 0x6171b56b nnotesws.FontAdjustDialogBox@20+859 (61680000,80a5d,7e07be,0,0)
@[45] 0x61717ec4 nnotesws.NEMDialogBoxCore+148 (61680000,a5d,61ccd220,0,0)
@[46] 0x617c73d8 nnotesws.NEMDialogBox@12+24 (61680000,a5d,61ccd220)
@[47] 0x61cce1b0 nnotesws.RegisterNewWorkstation@0+192 ()
@[48] 0x61bfcd39 nnotesws.RegNewUSC+1817 ()
@[49] 0x61bfcece nnotesws.RegisterNewUserServerCert@4+14 (4002001f)
@[50] 0x61c2a973 nnotesws.DESKKFMCallMainDialog@16+1907 (4002001f,8b9,0,0)
@[51] 0x61bbb418 nnotesws.CSession::Command+1112 (183a014,13f2f4,4002001f,0)
@[52] 0x617d10ff nnotesws.CSelectionManager::ProcessCommand+1167 (1,4002001f,0,0)
@[53] 0x617d124d nnotesws.ProcessWMCommand@8+173 (4002001f,0)
@[54] 0x61683eca nnotesws.MainWndProc@16+4234 (7e07be,111,4002001f,0)
[55] 0x7e418734 USER32.GetDC+109 (61682e40,7e07be,111,4002001f)
[56] 0x7e418816 USER32.GetDC+335 (0,61682e40,7e07be,111)
[57] 0x7e4189cd USER32.GetWindowLongW+295 (13f7b0,0,13f7d0,6171a2c6)
[58] 0x7e418a10 USER32.DispatchMessageW+15 (13f7b0,1,7e07be,61680000)
@[59] 0x6171a2c6 nnotesws.NEMMainLoop@4+742 (4013d0)
@[60] 0x004019f7 NLNOTES.WinMain@16+1575 (61759040,0,16231c,1)
@[61] 0x00401ea9 NLNOTES.WinMainCRTStartup+389 (125034,7c90e900,7ffde000,8054b6ed)
[62] 0x7c817067 kernel32.RegisterWaitForInputIdle+73 (401d24,0,78746341,20)

This is now fixed.


APAR: LO37704
What is an APAR?


Last Modified on 12/11/2013