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Community Articles > Lotus Domino > Domino BlackBerry > Requesting new updates has been disabled by your administrator
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Captured Screen ShotHow to remove a software configuration in the BlackBerry Administration Service Problem Description: Blackberry users were not able to upgrade devise software using following options in devise. OptionsAdvanced Options Wireless updateCheck for updates Error message appeared ...

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Community articleRequesting new updates has been disabled by your administrator
Added by ~Chloe Kifanaburoni | Edited by ~Wendy Quethipilyynds on August 3, 2012 | Version 5
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Tags: BlackBerry Enterprise
Captured Screen Shot-How to remove a software configuration in the BlackBerry Administration Service
Problem Description: Blackberry users were not able to upgrade devise software using following options in devise.
Options-Advanced Options- Wireless update-Check for updates
Error message appeared on devise : Requesting new updates has been disabled by your administrator

Resolution: We removed blackberry software configuration in blackberry administration services.

How to remove a software configuration in the BlackBerry Administration Service:
1. Open the BlackBerry Administration Service console.
2. In the left pane, under BlackBerry solution management , expand Software.
3. Select Manage software configurations.
4. In the right pane, select the desired software configuration.
5. Select Delete software configuration


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This version (5)Aug 3, 2012, 1:02:47 PM~Wendy Quethipilyynds  
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