The purpose of this knowledge collection is to provide links to a select group of documents and resources to educate readers on some items surrounding Directory Assistance issues that affect Lotus iNotes/Domino Web Access(DWA).

Directory Assistance is a feature a server can use to look up information in a directory other than a local primary Domino Directory (NAMES.NSF). With Directory Assistance setup and enabled on a server, users will also be able to
perform name look-ups as well as browse for names in other directories other than the local primary Domino Directory (NAMES.NSF).

If you are looking for additional Directory Assistance or iNotes/Domino Web Access(DWA) related information, use the following terms in your keyword search: Directory Assistance; DA; Lotus iNotes; iNotes; Domino Web Access; DWA





Directory Assistance and Lotus iNotes/Domino Web Access(DWA) technical documents
Secondary address book not available in name picker

DWA: Error trying to access contacts through address picker using Firefox


Technical documents specific to Domino 6.x:

Long delays when posting requests that involve NameLookups in Domino Web Access

Name Lookup Problems in DWA with Directory Assistance & LDAP in Use

DWA Error: 'iNotes Exception - Database is out of service exception' when using Directory Assistance


Technical documents specific to Domino 7.x:

DWA 7.0.2: Ambiguous Names dialog for duplicate entries in Directory Assistance address books




Help documentation
Directory Assistance