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Mar 9, 2017, 5:36 PM
1 Posts

Xpage RichText Toolbar icons are not loading

  • Category: Forum design
  • Platform: Windows
  • Release: 9.0.1
  • Role: Developer
  • Tags: xpages Richtext
  • Replies: 1

i have a xpage with Richtext field, it was working fine till we had FP 7 installed,  now the toolbar icons are not loading,

it works fine for some users and not for others

any resolution

 

Apr 4, 2017, 6:18 AM
10 Posts
Clear your browser cache

It's because of an update to CKEditor in FP7. With each update to CKEditor in fix packs, the CKEditor files change but their names do not. This causes CKEditor to fail if the old CKEditor files have already been cached by the browser. So clear the browser cache.


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal