It's been a while since I've made a XPage post (and I see now there's an XPage specific forum) but hopefully I'm not alone in this issue as I have no idea what's going on here and hope someone may have an idea.

 

We have built a XPage application (web browser)  that our customers use to place "orders" with us.  The customers navigate through 5 different pages (where various scoped variables are accessed and set, so they are able to talk to the server correctly) before coming to the final page that contains the "submit button" that actually creates the document in our notes database.

For some reason, every now and then our customers using Internet Explorer receive an Internet Explorer error message when they come to click the final submit button on the final page.  The error message is "Internet Explorer cannot display the webpage.  Most likely causes are: You are not connected to the internet, the website is encountering problems, there might be a typing error in the address".

 

This issue does not occur in any other browser, it only occurs in Internet Explorer and when it does happen it only affects that specific customer.  If "customer A" experiences this issue "customer B" who also is using Internet Explorer can still submit.  Again, other browsers never have this issue and the fix is always client side, we never have to adjust code or do anything on our server to resolve this issue.

 

Does anyone have any ideas as to what the cause may be or what possible solution I can try (other than telling the customers not to use the worst browser of them all; Internet Explorer)?

• Internet explorer 6 is banned from our application (I rederict to a 'supported web brwser' page if they log in with IE6).
• The customers experiencing this issue are using Internet Explorer 7 & 8.
• We're running 8.5.2 domino
  

 

Thanks in advance, hope someone out there can help.