This forum is closed to new posts and
responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:
~Gus Feznulyoden 5.Apr.16 01:55 PM a Web browser Sametime Standard 9.0 Macintosh
Release 9.0.1 (64-bit)
We recently upgraded to El Capitan, on two of the Macs we cannot send or receive messages using Sometime.
The users appear online and they can see all others online/offline, however when clicking "Chat", nothing happens.
We reinstalled Lotus Notes and this has not solved the problem.
Any suggestions? I read others mentioned (for Windows) use an old ID, however we have not got that. The IDs we have are the ones on the HD of the Macs.....(I will make a point of backing this up from now on).