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Mar 19, 2014, 8:45 PM
17 Posts
topic has been resolvedResolved

Error sign database with server ID

  • Category: Administration
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator
  • Tags:
  • Replies: 5

Trying to sign a database on a Domino R9.01 server from the Administration 9 Client but it says "Not Authorized to perform that operation".  I am in the group that has Full Administration access to all our domino servers.  If I explicitly add my name to the Full Access Administrators field in the server document, it works just fine.  It doesn't seem to read my access from the Notes group that is listed.  However, all of this works fine from my Notes R7 client on the same server.  HELP!!

Mar 20, 2014, 8:44 PM
145 Posts
Open a PMR with IBM Support...
Ask them to give you a Hot Fix for SPR JPAI9FEKCP....   I think this might be the same problem I debugged and fixed recently.....

jpaganet@us.ibm.com
Mar 28, 2014, 2:11 PM
3 Posts
How to fix it

Before requesting a hotfix it is easier to remove your name of your local address book. Do not forget to also search in recent contacts... after restarting your client you are able to sing databases again with the server id.

Apr 2, 2014, 7:38 PM
31 Posts
How to re-create?
Hello Christian,

   I tried to recreate this issue inhouse (which seems like it should be easy to do) but I am not able to.  I have the admin in the local pnab but not in the Recent Contacts.  If you had some definitive steps on how you recreate the issue that I would be great.  Because I want to confirm that it's not a different issue than the one that John fixed and that it is indeed fixed by his change.

   Best regards,
                          Mark
Apr 1, 2014, 10:32 PM
17 Posts
Resolved

Thanks for the input.  I ended up removing the Notes ALL Client from my workstation and all registry entries.  Then re-installed it and it works fine now.

Apr 1, 2014, 10:32 PM
17 Posts
Resolved

Thanks for the input.  I ended up removing the Notes ALL Client from my workstation and all registry entries.  Then re-installed it and it works fine now.


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal