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~Yentl Nimnitherakol
Jan 15, 2014, 2:35 PM
9 Posts

Fix went into 8.5.4? Really?

  • Category: Calendar
  • Platform: Windows
  • Release: 9.0
  • Role: End User
  • Tags: Calendar,Lotus 9,Outlook
  • Replies: 8

I am at a client who has a number of customers running Outlook.  According to this thread, the fix went into 8.5.4, which does not exist according to http://www-01.ibm.com/support/docview.wss?rs=463&uid=swg21611954

We are currently running 8.5.3FP3 on W64

I really need a resolution to this.  Is there a Hotfix?

Please advise.

 

Thanks

Walt

~Olga Quetnuman
Jan 17, 2014, 9:35 PM
4 Posts
You'll have to contact IBM Support for a hotfix
The fix is actually in the 9.0 release (as you have already mentioned, there was no 8.5.4 release)

With respect to obtaining a hotfix for your client, you'll have to contact the IBM support organization directly.

This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal