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Mar 8, 2018, 8:34 AM
34 Posts
topic has been resolvedResolved

Keep the recipient field?

  • Category: Domino Administrator
  • Platform: All Platforms
  • Release: 9.0.1
  • Role: Administrator,Developer,End User
  • Tags: BCC Router
  • Replies: 3

We use agents to read inbound email in a mail-in box and forward these mails to different workflows.
One of the rules is to read the SendTo fields.
This fails when the recipient is in the BCC field.

Is there a notes.ini setting to keep/store the intended recipient defined by the Domino router task?

Mar 8, 2018, 8:49 AM
4 Posts
BlindCopyTo

In the receiving BCC recipient email, his name is stored in field BlindCopyTo (other BCC recipients are not there).

You can search for other details by checking email document properties.

 

snapshot of document properties.

 

Mar 11, 2018, 2:56 PM
34 Posts
Field not on the memo

Thank you for the reply. I have some experience with Notes/Domino.
The problem is the BlindCopyTo field does not exist in the memo's in this case. Also checked the mime entities.


It makes sense the other BCC recipients are not is this field otherwise it wouldn't be a blind copy.
When looking at the mail in the mail.box there is a recipient field, but the memo in the (mail-in) database has no field from where we can find what the intended recipient was.
The mail-in database can receive mail for example sales@domain.com, finance, info etc. Different people are assigned to handle these messages. For that we need to know the recipient.
This works fine when the message is addressed in the SendTo field but fails when people did BCC.

 

Mar 12, 2018, 2:30 PM
34 Posts
If each recipient's address does not appear in any address header, then add their address ...

Changed the setting "If each recipient's address does not appear in any address header, then add their address to the BCC list" to YES in the server configuration and restarted the SMTP task.
BlindCopyTo is now visible, so it's solved.


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal