This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal


~Tate Zekkrobergflar
Mar 28, 2014, 7:39 PM
11 Posts

Inbox folder shows more unread e-mail than it contains

  • Category: Notes Client
  • Platform: Windows
  • Release: 9.0
  • Role: End User
  • Tags: inbox,folder,unread
  • Replies: 3

When viewing my inbox, my Notes 9 client is showing the number of unread messages in the folders (on the left-hand side) as two more unread messages than what is listed in the inbox itself.

I'm not finding any way to reset the unread message count nor why Notes is thinking there are still unread messages.  Can anyone else help me find what I need to do?

Thanks

~Tanita Zeklutexakol
Mar 28, 2014, 9:09 PM
32 Posts
Did you check the unreads in the All Documents view ?
The missing 2 might be there.

--Steve
~Sarah Quetweskietsi
Jun 10, 2014, 2:13 PM
1 Posts
REPL_SYNC_ALL_UNREAD=1

It may be an issue with the server version rather than the Notes client.

There have been issues with unread marks counts when replicating on Domino 8.5 servers

Adding the following notes.ini setting on the server: REPL_SYNC_ALL_UNREAD=1, while having the server on at least Domino 8.5.3 FP1 should resolve most unread marks issues,

More information here:

http://www-01.ibm.com/support/docview.wss?uid=swg27023614


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal