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~Nicole Cislusteroni
Mar 25, 2013, 3:48 PM
14 Posts

Traveler on Android device and Thread running

  • Category: Notes Traveler
  • Platform: Android
  • Release: 9.0
  • Role: Administrator
  • Tags: Android,Traveler,Thread
  • Replies: 1

The android client on the device is 9 and the Domino server,Travler are v9

When we check for traveler status, we sometimes see the below message, and the user device does not synch.

User CN=abc/o=domain on thread DS-16c0[XX][UNID] has been running for 50 minutes

The overall status of the traveler is Red. This is happening only with android devices.
 

~Manny Ekreveroopsi
Mar 25, 2013, 5:27 PM
6 Posts
RE: Traveler on Android device and Thread running
It depends on what the DS (device sync) thread is doing.  Most often this is an document specific issue or connectivity to the mail server.  You should open a PMR so that we (IBM) can see all of that information and give you a better answer.

This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal