This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
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Mar 12, 2014, 7:37 PM
6 Posts

Cannot send mail through Traveler anymore

  • Category: Notes Traveler
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator
  • Tags: traveler sendmail send
  • Replies: 4

Hi,

upgraded a lab server of mine to Domino 9.0.1 and Traveler 9.0.1 (IF3) but after the upgrade I cannot send emails from my mobile devices (iOS). The device just says that it cannot send but the Domino console says: "WARNING Request is empty and command SendMail is expected to have a body"

Anyone seen this? Tried to delete the Traveler related folders and databases and reinstalled both 9.0.1 and the IF3 but that did not help. Can't find anything on the web about it either.

Jacob 

Mar 13, 2014, 8:19 AM
6 Posts
Reset

Hi

Have you tried to reset or delete your traveler profile on your iOS device ? 

type tell traveler reset or tell traveler delete on the domino console 

Mar 13, 2014, 5:36 PM
12 Posts
are you using an apple device and SSL?

If so, check to see if SSL got turned off in your settings. Go to Mail, Contacts, Calendars, then your Exchange Account for Traveler, then Advanced Settings. Use SSL should be on.

Mar 13, 2014, 5:36 PM
12 Posts
are you using an apple device and SSL?

If so, check to see if SSL got turned off in your settings. Go to Mail, Contacts, Calendars, then your Exchange Account for Traveler, then Advanced Settings. Use SSL should be on.


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal