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~Bella Xankrozenetsi
May 19, 2016, 12:48 PM
21 Posts

Change default time in Rooms and Resource db

  • Category: Configuring
  • Platform: All Platforms
  • Release: 9.0.1
  • Role: Administrator
  • Tags:
  • Replies: 1

Hi,

A couple of our users are using the rooms and resources database to make reservations directly, this is because there are some extra fields implemented for them when they make the reservations. However now they want the default time for meetings changed to 90 minutes instead of the default 30.

I've tried to look in the StartDateTime/EndDateTime fields in the Form but I cannot find this 30 minute value anywhere.

Anyone know where I can change this?

Thanks in advance.

~James Preresaskioden
May 23, 2016, 8:17 PM
34 Posts
Not reconfigurable
This is one of those rare cases where you cannot make a change to fit your needs.  The R&R template still has some residual pre-R7 logic that relies on core C&S logic to provide a default length.  When we redesigned R&R in R7 we appear to have missed correcting that logic.

The 30 minute default value is coming from core C&S logic that is not R&R savvy and which you cannot change.

Bruce
IBM

This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal