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Mar 15, 2016, 1:37 PM
8 Posts

Meetings disappear from iOS calendar after modifying on iPhone

  • Category: Calendar,Notes Traveler
  • Platform: Apple iOS,Windows
  • Release: 9.0.1
  • Role:
  • Tags: Calendar,iOS,iOS9,iphone,meeting,Traveler,Traveler 9
  • Replies: 2
I've run into the following at a customer (Domino 9.0.1 + Traveler 9.0.1.3)

When a user is receives an invitation, the user can accept it both in the client as on their iPhone, and the meeting shows up in the calendar (both Notes client as iPhone).
In the Notes calendar, the meeting shows the green checkmark icon indicating it's an accepted meeting.
When the user opens the meeting on the iPhone and for example selects the "Comment to originator"' field and cancels out, the meeting disappears from the iOS calendar, but still shows in the Notes client calendar, but the icon has changed from the green checkmark to an icon showing a clock.

Anyone else seen this behavior, and more importantly, how can we fix this?
Mar 15, 2016, 2:15 PM
122 Posts
Re: Meetings disappear from iOS calendar after modifying on iPhone
Hello Ninke!

What is the iOS version running on these iPhones?

Best Regards!

Rodrigo San Vicente
IBM
Mar 15, 2016, 7:33 PM
22 Posts
RE: Meetings disappear from iOS calendar after modifying on iPhone
There have been some issues reported by customers since the release of iOS9.
Even between releases of iOS 9.x,  customers have reported issue related to
changes in calendar behavior.

There was a technote documenting that Traveler 9.0.1.7 was the minimum level
of Traveler to support iOS9.x devices.  Since then additional updates have been
required.  The latest FP information can be found here:


9.0.1.10 Documentation:  http://www.ibm.com/support/docview.wss?uid=swg21978992

Blog Post:  https://www.ibm.com/developerworks/community/blogs/LotusSupport/entry/Traveler_90110?lang=en

If applying the latest FP level and iOS 9 update does not resolve new items from disappearing, then please open a PMR with
IBM support so that finest sync logs can be collected and analyzed,

This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal