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May 29, 2018, 11:14 PM
37 Posts

Red 'box' icons for mail/calendar after upgrading to 9.0.1FP10IF3

  • Category: Notes Client
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator
  • Tags: workspace,icon
  • Replies: 1

I have had two recent instances of this now, so I thought I'd canvas the community to see if anyone knows the cause.

 

In two separate cases, the icon representing the user's mail, calendar and contacts has turned to a red square when displayed in a Notes workspace tab...

 

In one case, I had to remove (and rebuild) the entire client 'workspace' folder to restore the icons back to their original form.

 

I can't say that this impedes the performance of the Notes client in any way, but want to avoid further calls after more upgrades are deployed.

Has anyone else observed this strange behaviour?

If so, is there an easy resolution? More importantly, is there something we can do to avoid this happening in the first place?

Cheers!

 

Jun 28, 2018, 8:06 AM
1 Posts
Same problem, Reb box icon into IBM Notes

Hello, 

 

Did you find something to patch this bug? We got the same problem and multiple computer. 

We try to rebuild the wordspace, that work fine but we need to do it on each computer. 

 

 

Best regards. 

 

 


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal