HCL Notes and Domino 9.0 Social Edition Forum

Oct 1, 2014, 4:27 PM

29 Posts

Sounds like a field limit

Sounds like a field on the calendar profile is reaching the 64K limit and giving the error when accessing the preferences. A quick fix would be to blow away the calendar profile from the mail file (link to tool below to easily remove the profile). However, the user will lose any preferences they set with this approach. If this is not possible, you should open a PMR with IBM support, provide a copy of the mail file and we can see if anything can be done to remove the problematic field without losing the rest of the preferences. Please note, you should backup the mail file before removing the profile or making any changes as a precaution.

http://www-01.ibm.com/support/docview.wss?uid=swg21459332

~Paul Nimhipichekakoi

Oct 2, 2014, 1:00 PM

9 Posts

Calendar Profile

To add on to what Oscar stated, if the issue is reproducing for all of your users, look for any field that is being set by default either through the template or policy. Most commonly, these type of errors are seen with signatures. So, even if you blow away the calendar profile, the problem may come back after a client restart given how the value is being set. If that is the case, you'll need to isolate which value may be causing the problem.

~Ned Umlutherettu

Oct 2, 2014, 6:31 PM

113 Posts

LS code to help clear away a profile doc

Title: All-in-one Admin Tool for agent-based troubleshooting & problem solving
Doc #: 1459332
URL: http://www.ibm.com/support/docview.wss?uid=swg21459332

http://www-01.ibm.com/support/docview.wss?uid=swg27039873

Title: How to delete Profile documents manually or using LotusScript
Doc #: 1088892
URL: http://www.ibm.com/support/docview.wss?rs=899&uid=swg21088892

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