My suggestions that work.
Either:
1) managed-settings.xml + managed settings (a desktop setting) for URL to
Add these Managed settings to users' desktops:
URL=http://community.customer.com/managed-settings.xml; com.ibm.rcp.managedsettings.provider.file, Enforce
with
<settingGroup name="com.ibm.collaboration.realtime"><setting name="enableAdvanced" value="true"/>
2) or just a managed setting (a desktop setting):
Add these Managed settings to users' desktops:
enableAdvanced=true; com.ibm.collaboration.realtime