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~Hank Zentumilyettu
Nov 6, 2017, 11:45 PM
6 Posts

iPhone X email notifications

  • Category: Notes Traveler
  • Platform: Apple iOS
  • Release: 9.0.1
  • Role:
  • Tags:
  • Replies: 2

Email notifications come through on my new iPhone X but as soon as I look at the iPhone to unlock it the notification disappears. I tested with a Gmail account and a me.com account and the messages stay on the screen like they're supposed to. I tested with a couple different Notes accounts on different servers and the same thing happens consistently. Notifications are set up properly. I don't see how this could be a Notes configuration issue but it happens only with Notes, so there ya have it. Apple tech support doesn't have a clue. Anyone have any ideas?

~Hank Zentumilyettu
Nov 7, 2017, 12:37 PM
6 Posts
iOS 11 + iPhone X bug?

Just to follow up and not leave a thread hanging, I think I've determined that it's an Exchange bug in iOS 11.1 with the iPhone X. Is anyone else using the iPhone X with Traveler who can confirm that? I've escalated the issue to Apple engineers.

~Dana Asaboosivitchjip
Nov 8, 2017, 12:50 PM
10 Posts
iPhone X blank messages in device

I have a similar problem, maybe...

My new iPhone X gets some blank messages. These messages are only on this device, there is nothing in the mailbox on server. Only when I deleted message on device, in the Trash will display it . Empty is the field from, subject, body .... for example the DisplayDate field is 08.08.2048 01:07:19 (or year 7494, 5958...)  . I have a few devices on the same server, the problem is only on new iPhone X.


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal