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Mar 28, 2013, 7:31 AM
5 Posts

Blackberry Bes no mail deletion on device after upgrade to version 9

  • Category: Domino Server
  • Platform: Windows
  • Release: 9.0
  • Role:
  • Tags: blackberry bes upgrade
  • Replies: 2

i´ve upgraded to vers. 9  from  8.5.2 on windows 2003 server. also on my blackberry bes server.
since than, when user delete a email on the notes client, the mail is not deleted on the device. also read/unread marks are not reconciled. even when they do "reconcile now".
when a email is deletet on the device, it is quickly deletet on the notes client.
caldendar is working fine.

on the domino server, mail and bookmark template and files are on vers 8.5.2.
on the bes the templates are from vers. 9.

bevore the upgrade everthing worked fine, but i´m not able to find the cause.
all settings are correct.

any idea?

tx kuno

 

Mar 28, 2013, 10:48 AM
21 Posts
RE: Blackberry Bes no mail deletion on device after upgrade to version 9

BTW: The cause may be you're running a completely unsupported and probably untested configuration.

Apr 2, 2013, 10:12 AM
5 Posts
RE: Blackberry Bes no mail deletion on device after upgrade to version 9

that brings me not further.

vers. 9 is could also be labeled 8.5.4.
on 8.5.3 there was no problem...
due to the fact that all is runing smoothly except the problem described, I guess there is a setting, a template or a file what´sa causing the problem.

a clue to that would be more helpful...


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal