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~Miriam Nimfreepulli
Jul 8, 2016, 10:09 AM
2 Posts

Resource booking not confirmed after move

  • Category: Calendar
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator,Developer
  • Tags:
  • Replies: 2

Hello forum,

we have moved resource databases to a new server. I followed all the steps for moving.

If now a user is booking a resource he will not get anymore confirmation about the booking. If I go to the resource database I can see that the mail with booking information is coming in, but is stored with form "Notice" and is not appearing in the calendar view of the resource database.

So it seems the incoming mail will not be processed?

Any idea? Thanks

~Michelle Elhipilitli
Jul 8, 2016, 10:52 AM
103 Posts
Is it in a cluster?

I assume the RnR manager is running.

If the resource database was moved within a cluster you may want to check which server owns the database and will process the requests.  Do so using this console command:

TELL RNRMGR WHOOWNS resource_db_name.nsf

 

You may also want to check out this:

http://www-01.ibm.com/support/docview.wss?uid=swg27024150&aid=1

 

~Sean Chujumiakoi
Jul 14, 2016, 9:49 AM
9 Posts
Try "trace <ServerName>" from Domino console

Each server involved in RnR process should successfully trace by name other Domino servers and itself(!)....

 


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal