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~Vera Xanlu
Sep 2, 2015, 10:38 AM
16 Posts

How to release low priority mail for immediate transfer

  • Category: Administration
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator
  • Tags: mail priority config restrictions controls
  • Replies: 2

Under restricitions and controls in the server's config doc I have enabled the setting to lower the priority of emails over 60 MB so that they are held in the mailbox to be routed outside of business hours. 

Sometimes if a mail is held like this, I need to be able to release it to be transferred immediately. How can I do this?

Thanks

~Fred Umkivitchli
Sep 2, 2015, 1:27 PM
48 Posts
re How to release low priority mail for immediate transfer
Hello Nephrops
Re How to release low priority mail for immediate transfer

this is possible to do via mail.box

If you go into the mail.box database in Administrator client you can select a message or messages to release

Example :
~Vera Xanlu
Sep 3, 2015, 8:20 AM
16 Posts
Really?

Hi Tom, I am familiar with those options but I think they are for HELD and DEAD mail. What I am talking about is low priority mail. I've already tried to use those options against low priority mail and they seem to have no effect. Have you had success with them?

 


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal