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Dec 8, 2014, 6:04 PM
5 Posts
topic has been resolvedResolved

Windows phone 8 and IBM traveler

  • Category: Notes Traveler
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator,Developer,End User
  • Tags: Windows Phone Traveler
  • Replies: 3

I'm getting  this error on Windows Phone 8.1 Nokia Lumia phone while trying to connect to IBM traveler 9.0.1 on (Domino server V.9 under Windows 2008 server)

"You need personal certificate to connect to server xxxxxx.com. Error Code: 85030027"

I spend mote than 2 weeks to solve this problem - test a many solutions found on different forums: export certificate from server, send by yahoo mail and instal on phone....etc...but nothing solve problem - still  can not synchronize company mails

Domino server has a valid certificate and I am really not sure  on what personal certificate warning me Windows phone...how to provide it?

I can not believe that Microsoft and IBM does not have solution for this......

Please for advice how to solve this?

Thanks.

Dec 9, 2014, 11:31 PM
113 Posts
is ssl client cert auth enabled?
check your web server config at domino, do you allow ssl client certificate authentication?
ports-> internet ports -> http
any luck if you turn that off and restart http/traveler?

Dec 10, 2014, 6:35 AM
5 Posts
SSL client auth enabled

Yes, under port--->internet ports-->Authentication option--->client certificate, name&password, Anonymous    all options are set to YES.

I forget to mention, Android and Apple devices do not have any problem with connection, only Windows phone  - with error:

"You need personal certificate to connect to server xxxxxx.com. Error Code: 85030027"

Dec 16, 2014, 1:49 PM
5 Posts
Windows phone 8 - problem solved

 Problem solved.

Tricky is to set option like Brnadon explain: tell server that does not ask for personal certificate:

ports-> internet ports -> WEB ---set Authentication option - client certificate = NO

Thanks Brandon

 


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal