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~Justin Nonkiverikle
Mar 24, 2017, 6:06 AM
16 Posts

Traveler server crash frequently

  • Category: Notes Traveler
  • Platform: Linux
  • Release: 9.0
  • Role: Administrator
  • Tags: traveler,frequent,server crash
  • Replies: 1

Hi,

My traveler server is crashing very often. Crashed on 20/03/17 17:10, 21/03 00:53, 23/03 9:39, 24/03 8:20. IBM Traveler 9.0.1.13 Build 201608121241_40 running on IBM Domino server Release 9.0HF1136. When I run Lotus Notes Diagnostic on the NSD file, I got this for 21/03 crash :StaticThreadMem  + OSStaticMem  + Java_lotus_domino_NotesThread_NnotesTermThread  + gpProtectedRunCallInMethod  + signalProtectAndRunGlue  + j9sig_protect  + gpProtectAndRun

For 23/03, I got: StaticHangEnable + LockHandleExt + OSLockObjectExt + OSLockObject + SECMemFreeLocked + SECMemFreeVector + iSECIssFreeTrustPolicy. For 24/03 I got  StaticThreadMem  + OSStaticMem  + OSStaticMemBeginInit  + NotesSDKTData  + AddInIdleDelay  + HTAddInMain  + AddInMain.

Can somebody please let me know what I can do to stop the server from crashing. Do you think upgrading domino server to 9.0.1 will solve the issue? Thanks for your help.

Arvind

~Tip Ekresaman
Mar 26, 2017, 5:30 PM
212 Posts
Server Crash

For this issue you should open a PMR with IBM technical suppport so that they can evaluate the logs, and give you a solution to this issue.


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal