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~Vera Ekjumisterobu
Jul 16, 2015, 2:23 PM
8 Posts
topic has been resolvedResolved

Error Installing IBM Notes Client

  • Category: Install
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator,End User
  • Tags:
  • Replies: 2

I am having trouble installing IBM Notes 9.0.1 on a Windows 8 machine.

I have downloaded a clean NOTES_9.0.1_WIN_EN.exe and run on a newly rebooted machine. Following all the default settings.

The install fails right at the end verifying: "com.ibm.opensocial.sapi.feature_9.0.1.20131022-1058"

The logs don't help much!

The install in on an itallien language machine.

Any help gratefully recieved.

Thanks

 

 

~Zach Fezgerotherettu
Jul 16, 2015, 3:57 PM
122 Posts
Re: Error Installing IBM Notes Client
Hello!

Are there any previous Notes installation on this machine?

Anyway, try to use the tool from TN below to clear all registry, files, etc before try to a new installation
Using the Lotus Notes Install Cleanup Executable (NICE) tool
http://www-01.ibm.com/support/docview.wss?uid=swg21459714

I hope it helps.

Best Regards
Rodrigo San Vicente

This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal