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Apr 30, 2015, 7:08 AM
39 Posts

More details

  • Category: User Interface
  • Platform: All Platforms
  • Release: 9.0.1
  • Role: Administrator
  • Tags:
  • Replies: 4

Hi Amy,

thank for the thorough answer.

I will take a look at these parameters next time I am the customer site (which is within 2 or 3 weeks).

 

4 Users of a 130 have complained so far so. Yes when upgrading Notes to 901 and upgrading template to 901 the change occurrs. Templates are not cusomized.

 

To be a little more clear what we want to achieve:

The "date" column in the inbox looks like this on a 9.0.1 client with new template (new mail at the top):

11:41

10:12

Yesterday 18:10

... ... ...

28 Apr 18:11

27 Feb 18:11

... ... ...

2014-08-21 11:11

2014-01-21 7:23

 

And what some users what is to have the "year-month-day time" on all mail, even the ones that came in the current day. 

Apr 30, 2015, 10:39 PM
24 Posts
Another test to try
Will you have access to the previous version of the mail template when you return to the site?  

If so, I thought of another couple of tests to try:  
4.  Replace design of 1 mail file back to the <previous template version>, to see if the date/time format display changes.

If the date/time format changes, That would tell us the issue is 100% related to the template.
And if that is true, the template can always be customized, although not all customizations are supported.

5.  If it does NOT change it could be the Java Eclipse client controlling the date format display here. To test that:  launch the Notes client in BASIC mode (from the program directory, launch nlnotes.exe).  What does the date format look like now?

6.  If it still is not different -with old template and basic client - I would focus then on the client OS regional options.

Hope this helps.

This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal