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Dec 18, 2013, 1:17 PM
2 Posts

Notes Browser Plugin "Object doesn't support this property or method"

  • Category: Notes Browser Plugin
  • Platform: Windows
  • Release: 9.0.1
  • Role:
  • Tags: Citrix
  • Replies: 4

We installed Notes Browser on Citrix 4.5. If we start the plugin, the browser gives the following error back:

Object doesn't support the property or method

Line: 134 Char: 3

The Browser is Internet Explorer 8

Dec 19, 2013, 4:13 PM
74 Posts
Forwarded to development <>
NBP/rp
Dec 19, 2013, 5:05 PM
23 Posts
some questions..
Is it possible to try on a different version of IE?  just to see if the problem is only with IE8 or generic?  
Also posisble to try Firefox?  
I also saw a number of references to this error on the internet.  Some of them talk about clearning browser cache/history to get this working.   See if this helps in your case as well
Can you also do "Tools->Manage Addons" in Internet Explorer, and send me information on the add-ons which are installed inside IE?
Thanks

-- Raj
Dec 23, 2013, 11:12 AM
2 Posts
Tried the suggestions

We have a W2K3 Server, so we uninstalled IE8 and tried it with IE6. The same error. Deleted Cache of Browser and Java, the same error.

Thanks

Heinz

Mar 27, 2014, 10:10 PM
9 Posts
NBP - I have the same problem - any solution?

Internet Explorer 8, same problem when i try to access to Notes Browser Plugin (clear internet explorer cache, windows temp files and restart windows)

Plugin is enabled, in tools-> Manage Add-ons

anyone know how to fix this?

 
thank you!

 

 

 

 

 

 

 


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal