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Dec 11, 2013, 6:32 PM
6 Posts

Traveler, BES10, proxy and broken graphics

  • Category: Notes Traveler
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator,Developer,End User
  • Tags:
  • Replies: 0

Whenever a user receives a piece of html mail from an external source that has in-line images, the Blackberry only displays the graphic as a blue box with a question mark in it.  Blackberry says Traveler either isn't encoding the link to the external graphic properly, or it isn't getting through our proxy server.  Anyone have a similar setup that works?


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal