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May 5, 2017, 9:05 AM
10 Posts

Traveler - APNS trough proxy

  • Category: Notes Traveler
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator
  • Tags: 3 retries,APNS,proxy socket
  • Replies: 3

Hello, 

we have succesfully set GCM through proxy about a two years ago. Now I trying to set APNS. With no success. Please take mi advice....

 

Traveler: SEVERE  *system Couldn't connect to APNS server Exception Thrown: java.net.ProtocolException: Error occurred while creating proxy socket : java.net.ConnectException: Connection refused: connect

Traveler: SEVERE  *system Couldn't connect to APNS server Exception Thrown: java.net.ProtocolException: Error occurred while creating proxy socket : java.net.ConnectException: Connection refused: connect

Traveler: SEVERE  *system Couldn't connect to APNS server Exception Thrown: java.net.ProtocolException: Error occurred while creating proxy socket : java.net.ConnectException: Connection refused: connect

Traveler: SEVERE  *system Couldn't send message after 3 retries, Message(Id=1; Token=EE1932DDA1D53E3CF9233B3958E98B638ECA6DB57CD76FFA9B549F797C43A4CC; Payload={"aps":{"badge":1,"content-available":1,"alert":"Mail from XXX","sound":"v)�"},"LGUID":"49042","FLAGS":"10012001","account":"1"}) Exception Thrown: com.notnoop.exceptions.NetworkIOException: java.net.ProtocolException: Error occurred while creating proxy socket : java.net.ConnectException: Connection refuse

May 5, 2017, 4:25 PM
196 Posts
Are the ports 2595 and 2596 open on your firewall?

If so, are you able to telnet from the server over those ports to gateway.push.apple.com and feedback.push.apple.com?

May 9, 2017, 11:26 AM
10 Posts
Connect via telnet failed

I tried all 4 connections but connect failed.

May 9, 2017, 10:32 PM
326 Posts
Firewall Rules.

You need to work with the folks in charge of the firewall to get those ports open to those dns names.  Once you get telnet working the rest will work.


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal