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~Ned Bubhipilitnivu
Nov 14, 2017, 2:51 PM
5 Posts

This database is currently in use by another person or process, and cannot be accessed at this time

  • Category: Replication
  • Platform: All Platforms
  • Release: 9.0.1
  • Role: Administrator,Developer,End User
  • Tags:
  • Replies: 2

Server is at 9.0.1 FP8.  So are the users, who are all operating from a local replica.  Replication settings are enforced by policy so they always replicate on a schedule.  Many users will notice they are not getting any new mail, so they call the help desk.  The techs connect to the user's PC, open the replicator page and find the message "This database is currently in use by another person or process, and cannot be accessed at this time".  I assume the users are leaving their PC on overnight, and this message happens while the mail file is being compacted on the server.  Apparently the user's replicator cannot recover and fails to reconnect with the server replica even after the compact has been completed.  Anyone have any thoughts on this issue?

~Sigmund Umwemanoni
Nov 14, 2017, 9:46 PM
323 Posts
Mail cluster or single server? Linux or Windows?

I've seen a number of reports that the cluster replicator has problems like this.

In the past though, I've often run into the local database being locked by a backup or antivirus application.

That is, someone leaves on their machine the entire night, and their own antivirus pops up, locks the file, and the Notes *client* has to be restarted.

~Vera Zekfoogengon
Nov 15, 2017, 12:07 AM
196 Posts
Does the problem extend to applications other than their mail files?

Do your users replicate other apps on the server (the Domino Directory, for example)? If so, does the replicator page also indicate problems with replicating the other server-based apps?  Does the Domino console on the server the user is accessing show similar errors? Is the mail file transactionally logged, and are there transaction log errors displayed on the console for this mail file? 

 

 


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal