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~Laura Kinibergettu
Aug 5, 2015, 5:20 AM
4 Posts

Opening attachment in win 10 dialog box pops up with "How do you want to open this file?"

  • Category: Notes Client
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator,Developer,End User
  • Tags: windows 10
  • Replies: 2

I have recently upgraded my pc to windows 10 64bit and have install fix pack 4. One error that is annoying me is that opening an attachment be it pdf or jpeg windows 10 keeps popping up with a dialog box "how do you want to open this file".

If it is pdf it is Microsoft edge if it is jpeg it is photos that is at the top. This is every time then I run default programs and changed pdf to adobe reader went to notes double clicked on the pdf and opens straight away with adobe reader. The changed the jpeg to be open by paint and it opens straight away. This is beginning to get very annoying that you have to keep changing default programs for every attachment. Is this error Microsoft error or Notes error. Edge for me can't open nas or networked pdf so I am ok with adobe acrobat it is just annoying that it is for other attachments as well.

 

Thank you

 

Denny

~Dexter Deswechekynds
Aug 5, 2015, 5:26 PM
191 Posts
Windows controls that behavior
The default program a file extension with is maintained by Windows, not Notes.
~Laura Kinibergettu
Aug 6, 2015, 6:05 AM
4 Posts
Changed to reader as a workaround

I agree with you that it is windows and our main work notes database opens attachments as set by windows however it is only in the mail part where it has the additional dialog box "Open Attachment" and if you click open it brings up another box only if it is edge. I have changed it from edge to reader now its just annoying that you have to do that. Hopefully it will be fixed as more users go on to win 10.


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal