HCL Notes and Domino 9.0 Social Edition Forum - Cannot "decline" appointment after "acception"

Sep 30, 2015, 9:54 PM

34 Posts

Need more info

It sounds as if that users meeting is in a state where Notes thinks they do not need to act on it any more (e.g. they delegated it to another user rather than simply declined it). The questions that come to mind first that need answering are:

If you look at the $CSTrack on the doc, what actions does it say were taken on it? (That would be the lines with PA or Participant Action in them)

What is the NoticeType on entry?

What participation status does the meeting owner see for that user?

Does the user use any mobile devices to access their calendar (e.g. Blackberry or Traveler)?

Bruce
IBM

~Laura Nonremangon

Oct 2, 2015, 7:26 AM

25 Posts

... information

$CSTrack :

"Send[SYS0099N] by eclipse on Gabriele Sinnhuber(Release 9.0.1FP3|January 12, 2015) at 21/09/2015 11:55:08"
"PrepareToSend[SYS0099N] by eclipse on Gabriele Sinnhuber(Release 9.0.1FP3|January 12, 2015) at 21/09/2015 11:55:08"
"Response_Outgoing_0036A357[SYS0099N] by NLNOTES.EXE on Jade Bort Munera(Release 9.0.1FP3|January 13, 2015) at 21/09/2015 11:56:47"
"Create Repeat[SYS0099N] by NLNOTES.EXE on Jade Bort Munera(Release 9.0.1FP3|January 13, 2015) at 21/09/2015 11:56:47"
"Response_V5Hier_0036A358[SYS0099N] by NLNOTES.EXE on Jade Bort Munera(Release 9.0.1FP3|January 13, 2015) at 21/09/2015 11:56:47"
"Child_V5Hier_0036A358[SYS0099N] by NLNOTES.EXE on Jade Bort Munera(Release 9.0.1FP3|January 13, 2015) at 21/09/2015 11:56:47"

NoticeType = "A"

participation Status = Accepted (angenommen)

No mobile device in use.

~James Preresaskioden

Oct 2, 2015, 5:39 PM

34 Posts

A couple more questions

Ok based on the answers you provided it sounds as if the invitee has an Accepted meeting on their calendar.

What happens when she opens the meeting and selects Participant Actions / Decline?

If there is no Participant Actions option on the window, what are the buttons on the Action Bar?

Bruce
IBM

~Laura Nonremangon

Oct 8, 2015, 7:17 AM

25 Posts

information

Hi !

there´s no Participant Actions .

Available are "Edit", "request information", "Check agenda".

~James Preresaskioden

Oct 8, 2015, 8:19 PM

34 Posts

Check the design and then open a support ticket

Those are not even close to the action bar buttons that should appear opening an Accepted meeting. It is not what you would see opening the parent doc either.

We do not have a Check Agenda button. In fact I cannot find Check Agenda in any part of our stock template (not even on To Dos) so I wonder if the user has a customized mail template. You should check that and if she is then try replacing the design with a stock mail template.

If that fails to correct the problem then you should contact Tech Support and open a ticket so we can spend the time you need to get the problem resolved.

Bruce
IBM

~Laura Nonremangon

Oct 10, 2015, 8:26 AM

25 Posts

sorry .. missunderstanding

it´s a Spanish maildesign. So I think I took a wrong translation.

The Spanish buttons are:

Editar - Solicitar informacion - Comprobar agenda