Hi there,

I have a user who has set up scheduled archiving, but it does not work.

He has set it to archive emails older than 2 months.

When I checked the archiving logs, I saw that the archiving ran on schedule and a log entry was created.

However, the docs copied shows 0, although it should have found lots of emails.

The setting "Delete a document only when the criteria can delete all responses as well" is unchecked.

I also tried the "Archive Now" action with the same result.

Is there anything else that can be done?

Kind regards.