This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal


~Fred Deslubergynds
Oct 26, 2017, 6:51 PM
59 Posts

read receipts

  • Category: Domino Server
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator,Developer
  • Tags:
  • Replies: 7

examining the messages that failed TNEF conversion in the user mailboxes, they appear to be 'read receipts' in response to messages sent from our users to external email systems. the winmail.dat file is still attached because the conversion failed. is that a clue?

~Jennifer Desvelujip
Oct 27, 2017, 6:58 AM
8 Posts
It probably doesn't matter if the messages are read receipts
Please open an incident with support.  If you can share or more of the messages, that would be a big help in diagnosing this issue.

This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal