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Jan 23, 2015, 9:35 AM
2 Posts

Traveler stopped working after Update to 9.0.1 FP3

  • Category: Notes Traveler
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator
  • Tags: FP3
  • Replies: 2

After Updating my Domino Server from 9.0.1 FP2 to FP3 , Lotus Notes Traveler stopped working. If i try to load traveler i get: Traveler::AddInMain:  Can't create Java VM

OS is W32. It seems it does not find the java runtime, but i haven#t changed any path in notes.ini

any ideas?

Jan 24, 2015, 12:22 AM
6 Posts
RE: Traveler stopped working after Update to 9.0.1 FP3
These are most often issues with the FP install itself.  Did you get any messages like "success but the JVM was not upgraded"?  Traveler needs the JVM, so if the JVM gets corrupted during install/upgrade, you will see this.

You can try reinstalling FP3.  You might want to reboot after reverting to FP2 so that you can minimize how many things might be using the JVM files.
You can try reinstalling 901 GA and then FP3 (rather than going FP2 to FP3).
After that, you need to open a PMR for more information to be collected.

Jan 24, 2015, 4:00 PM
2 Posts
solved: Traveler stopped working after Update to 9.0.1 FP3

i had to reinstall 901 GA and FP3 and traveler 901 and traveler IF7 > very annoying.

 


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal