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~Gus Frokitexynds
Apr 16, 2014, 11:34 PM
17 Posts

Shared Memory Error

  • Category: Notes Startup and Exit
  • Platform: Windows
  • Release: 9.0.1
  • Role: End User
  • Tags:
  • Replies: 3

I'm working to upgrade all the Notes Clients in our environment.  Most upgrades work without any issues except I occasionally get this error before it prompts for the password.  It occurs on either Windows 7 or XP.

"Shared Memory from a previous Notes/Domino has been detected, the process will exit now".

Anyone see this before?  And before you ask, I've rebooted the workstation, I've run NSD -kill, removed anti-virus software, and I've also run the NICE tool and reinstalled the client.

 

 

 

~Phil Nonhipigenikle
Apr 17, 2014, 12:46 PM
26 Posts
rebuild INI

I seem to remember something in the notes.ini causing this error.  Try reconfiguring the client.  Backup the INI file then open up the live INI and clear out everything below the line Directory=, restart the client and do a health check.  Try your upgrade again.

~Gus Frokitexynds
Apr 22, 2014, 5:49 PM
17 Posts
Shared Memory Error

Thanks for the response.  I tried that already though....removed all existing notes files and installed a fresh copy of Notes client with a new Notes.ini.  Still getting that error.

~Gus Frokitexynds
Apr 22, 2014, 5:49 PM
17 Posts
Shared Memory Error

Thanks for the response.  I tried that already though....removed all existing notes files and installed a fresh copy of Notes client with a new Notes.ini.  Still getting that error.


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal