HCL Notes and Domino 9.0 Social Edition Forum - Windows 10 and Notes 9.0.1FP5

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~Cheryl Minretexjip

Mar 22, 2016, 12:01 PM

3 Posts

Windows 10 and Notes 9.0.1FP5 - constantly crashing

Category: Notes Client
Platform: Windows
Release: 9.0.1
Role: Administrator
Tags:
Replies: 3

My Windows 10 workstation continually crashes when I launch Notes v9.0.1, even after upgrading to FP5. The Windows message indicates a Video error. I've updated the video driver, but it has not helped.

Is anyone else experiencing this? It started a few days ago.

Among other video related errors, this is the most recent.

VIDEO_TDR_FAILURE

~Gus Elkiburings

Mar 22, 2016, 2:36 PM

42 Posts

Re: Windows 10 and Notes 9.0.1FP5 - constantly crashing

Hi William,

Have any NSD logs been generated after the crashes?

If so, I'd recommend opening a new PMR with IBM Support so they can review them.

Thanks,

Mark

~Dana Fezboosiplopflar

Mar 23, 2016, 6:41 AM

94 Posts

You should install...

...the latest update Notes_901FP5IF2_W32_Standard.

~Cheryl Minretexjip

Mar 24, 2016, 7:09 PM

3 Posts

Fix Pack is installed

Michael and Mark,

I did install Notes_901FP5IF2_W32_Standard but the problem continued. I then uninstalled Notes, re-installed the base product and the fix pack. It was working fine for about 1 day. I think the last thing that happened before the crash was the Notes Browser Plugin installation.

I'll call IBM Support

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