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Apr 10, 2013, 10:27 AM
69 Posts
topic has been resolvedResolved

Remove OpenSocial widgets?

  • Category: OpenSocial - Embedded Experiences
  • Platform: Windows
  • Release: 9.0
  • Role: Administrator
  • Tags: widgets
  • Replies: 2

We had Connections widgets published via the beta server widget catalog, pushed via policies. Now we have our main server upgraded to R9 and we use widget catalog on that server to populate widgets. I have changed the desktop policy and new widgets from Connections 4.5 are populating correctly.

However for the beta users we got widgets duplicated, they have old widgets and new widgets at the same time. For example Updates widget opens twice in two tabs when Notes client starts. Is there any way to remove these old widgets?

Apr 10, 2013, 4:19 PM
18 Posts
Widget IDs
When the policy was changed to use a different server/catalog, every widget installed from the previous catalog was marked as unmanaged (no longer linked to a catalog). Then the Widget  Update code was run to install the new widgets from the new server/catalog/category.

For widgets that are now duplicated on the client:
I assume the id attribute of the palleteItem elements in the widgets that were duplicated do not match. For example, the Updates widget in the old catalog has a different id than the Updates widget from the new catalog. If this is the case, then you will have duplicate widgets installed.

How to remove the old widgets
A. For widgets that are duplicated (were in the old and new catalog):
Solution 1: Change the ID of the widget in the new catalog to match the ID of the old widget. Upon catalog replication/widget update execution, you should only have one widget installed.
Can you tell me the IDs of the two Updates widgets?

Solution 2:
Add old widget to the new catalog and new category so it gets deployed to end users as a managed widget. Wait for it to be deployed to the clients (replication/widget update) and then remove it from the category or catalog. When it is removed from the category or catalog and then replication/widgets update occurs, it will be removed from the clients.

Solution 3:
User removes the old widgets manually - right-click on the widget in My Widgets sidebar panel and choose Remove.

B. For widgets that are not duplicated (were in the old and are not in new catalog):
Solution 1:
Add old widget to the new catalog and new category so it gets deployed to end users as a managed widget. Wait for it to be deployed to the clients (replication/widget update) and then remove it from the category or catalog. When it is removed from the category or catalog and then replication/widgets update occurs, it will be removed from the clients.

Solution 2:
User removes the old widgets manually - right-click on the widget in My Widgets sidebar panel and choose Remove.
Apr 11, 2013, 11:41 AM
69 Posts
RE: Remove OpenSocial widgets?

Thank you. I was able to remove the unmanaged wdgets manually. I thought I was unable to do so but I think this was due to not updated policy.


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal