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Oct 12, 2017, 9:34 AM
6 Posts

This App Can't Run On Your PC

  • Category: Notes Client
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator,End User
  • Tags:
  • Replies: 2

We have just had an issue again with windows 10 users running IBM Notes Client 9.0.1 FP9 (some on lower fixpacks but all above FP4).

When trying to run the notes client they are told by the piece of ***** that is windows 10 "This App Can't Run On Your PC"

Ironic that MS will  push piles of ****ware to a machine without the user asking for it, yet wont run non-MS software that has been legitimately installed.

Users do not have Admin access to their machines. We have reduced the UAC and turned off Smart Screen. Yet Notes client will still not run.

Have searched and search, there are multiple google replys but none successful.

We are having to uninstall and reinstall the Notes Client on affected machines.

Is there any cance this can be solved bwtween IBM and MS as this is the second time it has happened. Only affects windws 10 machine and occurs after a windows update and is a phenominal PIA!

Thanks

Oct 12, 2017, 2:24 PM
202 Posts
I had a customer with this issue.
It turns out their PC had a load of viruses on it.  When the machine was cleaned it ran fine.
Oct 27, 2017, 9:37 AM
23 Posts
Not able to reproduce
Did not see any issue on the latest Windows10 Fall Creators Update, Version 1709, Build 16299.19


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal