This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal


Sep 21, 2018, 6:38 AM
52 Posts

Address format in iNotes

  • Category: iNotes
  • Platform: All Platforms
  • Release: 9.0.1
  • Role: Administrator,Developer,End User
  • Tags: address format,iNotes
  • Replies: 4

Hi there,

We had a request from a client concerning the address format on iNotes.

When you compose a new mail and enter addresses in the To, cc or bcc fields,

If you select a contact from your personal address book, the recipient is displayed in this format: "John Doe" <john.doe@example.com>

If you select an external contact (from a server side address book), only the common name is displayed: John Doe

If you select another user on the same Domino server, the abbreviated name is displayed: John Doe/Some Organisation Unit/Some Organisation

Is there any way of making them uniform?

We want all addresses to be displayed in the format "John Doe" <john.doe@example.com>

Sep 21, 2018, 8:59 PM
328 Posts
Idea...

...but it's been a long long time since I've looked at this.

Look at:  Server Configuration Settings document -> MIME -> Advanced -> Advanced Outbound Message Options

What is RFC822 phrase handling set to? Try:  'Use CN as phrase'

Sep 23, 2018, 8:35 PM
52 Posts
Doesn't seem to work

Hi,

Thanks for the suggestion.

I checked the setting and it was "Do not add phrase".

I changed it to "Use CN as phrase", restarted the server and checked.

Unfortunately, I still get the 3 different formats, one for internal users, one for external contacts and one for my personal contacts.

Can you please advise?

Sep 24, 2018, 8:42 PM
328 Posts
Sorry - another idea...

I probably shouldn't have jumped in, because i didn't have a tried & true answer - but i thought i had an idea!  :-)

It appears that setting 'SMTP allowed within the local internet domain:' (Router/Basics tab) should (might?) do that.

You'd need to make sure that all servers have the SMTP listener configured, and 'Servers within the local Notes domain are reachable via SMTP over TCPIP: Always'

I played with this years ago, but had a bug ->  http://www-01.ibm.com/support/docview.wss?uid=swg21108473

and never tried again. But this link seems to indicate that it should work...

Nov 9, 2018, 6:01 AM
52 Posts
Thank you

No issues Mark.

Thank you for your suggestion.

I will see if we can try it...


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal