HCL Notes and Domino 9.0 Social Edition Forum - Notes SmartUpgrade from 8.5.3 to 9.0.1

Jun 19, 2015, 2:56 PM

191 Posts

How have you referenced the kit in the kit doc?

From the error, I'd guess it's on a location the user doesn't have access to. Perhaps a mapped drive that doesn't exist on the target system or a UNC path the isn't valid from the target system.

~Hal Kijumiplopings

Jun 22, 2015, 12:25 PM

14 Posts

Are you using an SURUNAS package in the kit ?
Could it be the kit is not fully downloaded , have you compared the size after it gets downloaded ?

~Joan Lopkrochekader

Jun 22, 2015, 5:55 PM

3 Posts

Notes SmartUpgrade from 8.5.3 to 9.0.1

Hello Manjula,

Does the users have the rights to install Applications on their machine? If not, have you tried using Smart Upgrade Run as Admin (SURunas.exe)?

You can check the link below for further details on how to use SURunas.exe

Title: Using the "Smart Upgrade Run As" feature to upgrade Notes clients
Doc #: 1247849
URL: http://www.ibm.com/support/docview.wss?uid=swg21247849

Please also review the parameter you indicated (the most common parameter used is /s /v"ALLUSERS=1 /qb+") or perhaps you are also using an unsupported OS/configuration. please see the link below for the list of supported configuration for Lotus Notes 9.0.1

Title:   IBM Notes 9.0.1 Social Edition System Requirements
Doc #:   7039942
URL:   http://www.ibm.com/support/docview.wss?uid=swg27039942

~Chloe Cisresteroni

Jun 23, 2015, 6:54 AM

19 Posts

Notes SmartUpgrade from 8.5.3 to 9.0.1

Hello everyone,

Thank you for your replies.

Chad, according to SmartUpgrade log, the SURunas kit gets downloaded to C:\Documents and Settings\username\Application Data\smkits\0. But when clicking on it, I get 'Failed to launch process'. Also in the IBMNotesInstall log, I get the following :

06/17/2015 10:31:28 *****Starting SURunAs logging*****
06/17/2015 10:31:28 Raw Attachments string: \hera\Softwares\Notes\Notes 9.0.1\Notes Client Basic\NOTES_BASIC_9.0.1_WIN_EN.exe:214358304;
06/17/2015 10:31:28 Using temporary directory: C:\Documents and Settings\All Users\Application Data\SURunas4552\
06/17/2015 10:31:28 Created temporary subdirectory: C:\Documents and Settings\All Users\Application Data\SURunas4552\\hera\Softwares\Notes\Notes 9.0.1\Notes Client Basic
06/17/2015 10:31:28 Detaching C:\Documents and Settings\All Users\Application Data\SURunas4552\\hera\Softwares\Notes\Notes 9.0.1\Notes Client Basic\NOTES_BASIC_9.0.1_WIN_EN.exe (214358304)
06/17/2015 10:31:31 Setting current directory to C:\Documents and Settings\All Users\Application Data\SURunas4552\
06/17/2015 10:31:31 Running on Windows XP
06/17/2015 10:31:31 Setting Command to \hera\Softwares\Notes\Notes 9.0.1\Notes Client Basic\NOTES_BASIC_9.0.1_WIN_EN.exe /v"ALLUSERS=1 /qb+"
06/17/2015 10:31:31 COMMAND: \hera\Softwares\Notes\Notes 9.0.1\Notes Client Basic\NOTES_BASIC_9.0.1_WIN_EN.exe /v"ALLUSERS=1 /qb+"
06/17/2015 10:31:31 OPTIONS: /v"ALLUSERS=1 /qb+"
06/17/2015 10:31:31 USERNAME: devc-vd
06/17/2015 10:31:31 DOMAIN: SICOM2K3
06/17/2015 10:31:31 DIRECTORY: C:\Documents and Settings\All Users\Application Data\SURunas4552
06/17/2015 10:31:31 ***> Failed to launch process:
Error 3: The system cannot find the path specified.

Ronan, the kit gets fully downloaded in C:\Documents and Settings\All Users\Application Data\SURunas4552. Upon launching the setup manually, the process gets started.

Ralph, I've always used SURunas for upgrade of all clients. So far I've not come across any problem. But I don't know if the version 9 needs some additional configuration for it to work.

Thank you.

KR,

Manjula