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~Evelyn Elgerochekader
Dec 5, 2013, 12:33 PM
4 Posts

Problem after Notes reinstallation

  • Category: Accessibility
  • Platform: Windows
  • Release: 9.0.1
  • Role:
  • Tags:
  • Replies: 1

I had problems with my computer and I had to reinstall Notes.
Now, when I run the Notes, this message appears: You cannot login in using the supplied User ID file, smartcard or password.

What is the cause of this problem and what I can do?

 

Regards

~Rebecca Elnipuletsi
Dec 12, 2013, 4:47 AM
82 Posts
Problem after Notes reinstallation

Perhaps you don't have the right user name and password?

 

You can also clear up notes.ini file and leave the first 4 lines.

 


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal