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Jun 12, 2013, 3:42 AM
1 Posts

Mailin Database / Group Mailbox / Positional Mail File

  • Category: Administration
  • Platform: All Platforms
  • Release: 9.0
  • Role: Administrator,Developer
  • Tags: Mailin Database,Group Mailbox,Positional Mail File
  • Replies: 4

Hey Guys

For many years we have been trying to find an 'easy' way to have the replies from a Mailin Database / Group Mailbox / Positional Mail File eg. sales@xyz.com.au have the From field set to sales@xyz.com.au

Maybe we have missed something with Domino configuration.

So as a better explaination

An email is sent to sales@xyz.com.au <- The Mailin Database / Group Mailbox / Positional Mail File (Everyone seems to have different names for this)

Then John Smith replies to the email

From is now - John.Smith@xyz.com.au

From becomes - sales@xyz.com.au

How do you handle the replies from a Mailin Database / Group Mailbox / Positional Mail File ???

TIA

ActSoft

 

 

 

Jun 19, 2013, 9:30 AM
4 Posts
Several ways

Just had this discussion a while ago on linkedin in the group "Lotus Notes/Domino Technologies (7.000+ members)"

The preferred way is use the DominoTeam Mailbox from openntf.

Other options are:

http://www-10.lotus.com/ldd/ddwiki.nsf/dx/Sending_an_email_with_a_custom_%E2%80%9Csender%E2%80%9D_via_MIME

Or Steve's option:

Steve Knight As part of an automatic database creation system for helpdesk I wrote for one customer it would request basic information then go away and create all their standard ACL groups, the database, replicas on different servers etc. and send the relevant users details of it and the groups they could administer. When needed for replying to a mail-in we just set the mail file owner as part of this LotusScript creation code, then sending a mail from within that database works in the same way as sending from someone else's mail file, i.e. From (real name) and Reply-To (the database) show.

Dim calprofile As notesdocument
Set calprofile=dbNew.GetProfileDocument( "calendarprofile")
calprofile.Owner=uidoc.fieldgettext("mailindbname")
Call calprofile.computewithform(False,False)
Call calprofile.save(False,False)
Set calprofile=Nothing

Maybe this helps?

Jun 20, 2013, 7:48 PM
13 Posts
Deposit email directly into mail.box

The best way to make the address look like it is coming from the mail-in database is to deposit it directly into mail.box. That is (IIRC) what the Domino Team Mailbox is doing...

Back in 2011, I posted a class on my blog that helps in sending mail notification. In it, I use the mail.box trick to set the sender if you set the principal property.

http://blog.texasswede.com/lotusscript-mail-notification-class/

That should be easy to add to your database.

Jun 21, 2013, 7:57 AM
22 Posts
Unfortunately, post directly to mail.box is not working reliably in 9.0 anymore
Jun 24, 2013, 6:02 PM
34 Posts
Create hierarchical mailin db name

Hi,

i create the name of the mailin database hierachical. So my mailin document is named xyz/DominoOrg (the field is multivalue, you can add the old name on second place), now i can use the mailin doc as mailfile owner. I set the smtp mailaddress in the mailin doc too, so answers from this database have the sender address of the mailin db.

Regards

Chris


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal