This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal


~Sigmund Bubjipyvitchgon
Nov 25, 2015, 7:51 PM
41 Posts

re: Archiving on server via policy

  • Category: Domino Server
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator
  • Tags:
  • Replies: 10

Either it isn't database corruption, or the steps suggested didn't fix the corruption.

I ran the suggested commands on one of the databases to completion, and then tried compact -a on it, and same error.

"Error archiving documents from mail\xxxxx.nsf: Entry not found in index"

Any other ideas?

~Yentl Zenjumichekynds
Nov 26, 2015, 1:17 PM
5 Posts
Enable debug for archiving
If database maintenance did not solve the issue, I would recommend enabling debug for archiving for you to see more details why the archiving is not working. You can access this link for more information:

http://www-01.ibm.com/support/docview.wss?uid=swg21313174

Once done enabling the debug, you can perform the archiving again and check the logs created. You can upload the logs here so that we can analyze.

This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal