This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

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May 2, 2016, 2:08 PM
90 Posts

Where is the IBM Support Assistant for Domino?

  • Category: Administration
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator
  • Tags: admin
  • Replies: 2
I saw https://www-10.lotus.com/ldd/dominowiki.nsf/dx/Using_the_LND_tool_to_analyze_IBM_Lotus_Notes_and_Domino_hangs_and_crashes and was looking for the IBM Support Assistant. What I downloaded is accessed via a browser and has nothing in common with this web page.

Is there a tool still available to get these support tools for Domino?

thanks

Howard
May 3, 2016, 2:37 PM
212 Posts
LND utility

Have you tried this URL:

https://www-304.ibm.com/support/docview.wss?uid=swg24019151

Lotus Notes Diagnostic utility

Lotus Notes® Diagnostic is an unsupported utility that you can download and use to automatically perform repetitive tasks associated with analyzing files from a Lotus® Domino® server, Lotus Notes® client crash, hang, or performance issues.

The tool Help contains more information about the tool features and usage.

This tool is licensed as-is, unsupported, and non-warranted.


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal