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Aug 6, 2015, 8:49 AM
21 Posts

Problem with installing fixpack 4

  • Category: Domino Server
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator
  • Tags: fixpack upgrade domino server
  • Replies: 4

Windows Server 2008 Enterprise Servicepack 2 64bit

 

I recently upgraded an application server to 9.0.1 which went well. Then I tried to run the fixpack 4 but it will not even start. Not even an error message.

I've tried restarting the server, disabling the "Windows Management Instrumentation" but it has not helped. I've tried the exact same fixpack file on other servers with success. I have even tried to start it from a network location.

Please advice!

Aug 6, 2015, 9:02 AM
42 Posts
Re: Problem with installing fixpack 4
Hi Pontus,

Try restarting the OS in Safe Mode.

If there is anything that is preventing the installation of the fix normally, starting in Safe Mode will usually prevent the offending process from starting in the first place

Thanks,

Mark
Aug 6, 2015, 1:09 PM
212 Posts
Installation issues

check to see if you have an anti virus running.  If you disable the antivirus, does the installation for the FP4 run?

Aug 7, 2015, 11:05 AM
48 Posts
re Problem with installing fixpack 4
Hello

Make sure you have the correct binary for you server ?

Download Options
 For download options see techn= ote 4037141 - "Download Options for Notes & Domino 9.0.1 Fix Packs&quo= t;. Note: Fix Packs will not be distributed on physical media (DVD/CD). •= If you have Notes 9.0.1 Basic Configuration or Notes/Admin/Designer (Basic edition) 9.0.1 installed, use the Notes 9.0.1 Fix Pack 4 Basic install.
•If you have Notes 9.0.1 Stand= ard Configuration or Notes/Admin/Designer (Standard edition) 9.0.1 installed, use the Notes 9.0.1 Fix Pack 4 Standard install.

See
http://www-10.lotus.com/ldd%5Cfixlist.nsf/WhatsNew/6241b6b464080= e4585257e280065954a?OpenDocument
Aug 7, 2015, 4:55 PM
24 Posts
Other suggestions
Make sure all IBM Domino services are stopped (IBM Domino Server and IBM Domino Diagnostics).
Run 'NSD -kill' from the Domino program document to make sure all Domino tasks have ended.
Quit the Notes / Domino Admin client, if installed on the same machine.
Quit soffice.bin if running in the task manager.

This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal