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Mar 26, 2018, 1:39 PM
20 Posts

Setting up Sametime 9.0

  • Category: Administration
  • Platform: Windows
  • Release: 9.0
  • Role: Administrator
  • Tags:
  • Replies: 7

Good afternoon!

I have having issues running registerSTServerNode.bat while setting up Sametime 9.0 for limited use.

Here is the error I receive (I have updated the console.properties and productconfig.properties);

*********
*Community server initialization complete. Continuing with registration.
Exception : AIDSC0884E: Failed to do IO operation with file.Connection timed out : connect

 

Does anyone have any ideas?

 

Thank you!

Mar 26, 2018, 1:48 PM
202 Posts
If you search Google for AIDSC0884E
You'll find a few possible solutions.
Mar 26, 2018, 2:44 PM
20 Posts
Pages not relevant.

Thank you for the suggestion Carl but none of the pages on google are the actual problem that I am experiencing.

All of these are;

  • AIDSC0884E: Failed to do IO operation with file.HTTPS hostname wrong
  • AIDSC0884E: Failed to do IO operation with file.Server returned HTTP response code: 401 for URL

But the error I am having is;

  • AIDSC0884E: Failed to do IO operation with file.Connection timed out : connect

The error code I have has nothing online that I have been able to find, I did search the web first.

 

I did think the port may be blocked but I can telnet on port 8090 which is what it uses, so again I am stuck at this point.

Mar 27, 2018, 9:12 AM
20 Posts
Issue with port 80?

AIDSC0877I: The complete URL is :http:/*******.****.***:80/servlet/auth/scs?xpath    
2018:3:27    9:42:44    com.ibm.sametime.console.deployment.client.util.RestURL    getXMLFromURL    AIDSC0884E: Failed to do IO operation with file.Connection timed out: connect    

This is the only URL that appears in the logs? But the server I am connecting to is not listening on port 80? Or am I missing something? All ports that are needed to be open are open.

 

Mar 27, 2018, 10:26 PM
196 Posts
Is there another service running on Port 80?

When you are on the server, are you able to telnet to localhost over Port 80? If so, another service is running on Port 80, and preventing a second service from pre-empting it.  

Mar 28, 2018, 7:58 AM
20 Posts
Unable to Telnet local host

Hi Jay,

I am unable to Telnet local host on port 80, I did previously do a netstat -a and can't see port 80 listed as listening.

I don't know what's not running for this to happen?

 

Also the server has fully restarted but the services have not kicked in? (Even if i start these services manually after starting the server I get the same issue)

Mar 28, 2018, 9:26 PM
196 Posts
A possible servlet security issue

If netstat -a shows nothing listening on Port 80, then it is not what I suspected, which is that a separate service that uses Port 80 is running before Sametime has a chance to start.  

Do you have servlet security enabled in line with the instruction in line with the IBM security bulletin 1569452? If so, does disabling security on the servlet allow the service to be started? 

Mar 29, 2018, 9:04 AM
20 Posts
Unable to find page

Appreciate your help Jay, Can link me to that page as I am unable to find it?

I don't know if it's worth knowing that I have the DB2 - Sametime Server - System Console/Proxy on separate servers?


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal